Contact Bullish UK support
Email reaches a person, not a ticket queue that nobody reads. Including the right details in the first message is usually the difference between an answer and a round trip.
The best route for anything involving your account, a deposit or a withdrawal.
support@bullish.jo3.orgMost messages are answered within one business day.
Registered office
BULLISH UK SERVICES LTDUnited Kingdom
Company number 08846965
For formal correspondence. Post is not monitored for support requests — use email for anything that needs a timely answer.
What to include
We cannot look up an account from a name alone, and chasing details adds a day to every reply. Including these up front usually gets the issue resolved in one message.
-
Your registered email address
The one the account was created with. If you are writing from a different address, say so.
-
The transaction reference
For anything about a deposit, withdrawal or earning, copy the reference from your transaction history.
-
The transaction hash
For a deposit that has not appeared, the on-chain hash and the network you sent on.
-
What you expected to happen
And what happened instead. A screenshot of the screen you were on is worth several paragraphs.
What we will never ask you for
No member of our team will ever ask for your password, a verification code from your email, remote access to your device, or a transfer to a "temporary" or "verification" address. Any message requesting those things is not from us, however convincing it looks. If you receive one, forward it to support@bullish.jo3.org rather than replying to it.
Read our security page